Wednesday, 28 August 2013
See this video to see our Constraints, find it.
https://www.youtube.com/watch?v=mWh0cSsNmGY&feature=youtube_gdata_player
Friday, 23 August 2013
NOTHING IS IMPOSSIBLE - Read to the Last...
This is a real story that happened between the customer of General Motors and its
Customer-Care Executive.
A complaint was received by the Pontiac Division of General Motors "This is the second
time I have written to you, and I don't blame you for not answering me,
because I sounded crazy, but it is a fact that we have a tradition in our family of Ice-
Cream for dessert after dinner each night.
But the kind of ice cream varies so, every night, after we’ve eaten the whole family
votes on which kind of ice cream we should have and I drive down to the store to get it.
It's also a fact that I recently purchased a new Pontiac and since then my trips to the
store have created a problem.
You see, every time I buy a vanilla ice-cream, when I start back from the store my car
won't start. If I get any other kind of ice cream, the car starts just fine. I want you to
know I'm serious about this! ; question, no matter how silly it sounds "What is there
about a Pontiac that makes it not start when I get vanilla ice cream, and easy to start
whenever I get any other kind?"
The Pontiac President was understandably skeptical about the letter, but sent an
Engineer to check it out anyway. The latter was surprised to be greeted by a
successful, obviously well educated man in a fine neighborhood. He had arranged to
meet the man just after dinner time, so the two hopped into the car and drove to the ice
cream store. It was vanilla ice cream that night and, sure enough, after they came
back to the car, it wouldn't start.
The Engineer returned for three more nights. The first night, they got chocolate. The
car started. The second night, he got strawberry. The car started. The third night he
ordered vanilla. The car failed to start.
Now the Engineer, being a logical man, refused to believe that this man's car was
allergic to vanilla ice cream. He arranged, therefore, to continue his visits for as long
as it took to solve the problem.
And toward this end he began to take notes he jotted down all sorts of data time of day,
type of gas uses, time to drive back and forth etc. In a short time, he had a clue the man
took less time to buy vanilla than any other flavor. Why? The answer was in the layout
of the store. Vanilla, being the most popular flavor, was in a separate case at the front
of the store for quick pickup.
All the other flavors were kept in the back of the store at a different counter where it
took considerably longer to check out the flavor. Now, the question for the Engineer
was why the car wouldn't start when it took less time. Once time became problem -
not the vanilla ice cream Eureka!!!!
The engineer quickly came up with the answer”vapour lock". It was happening every
night; but the extra time taken to get the other flavors allowed the engine to cool down
sufficiently to start. When the man got vanilla, the engine was still too hot for
the vapour lock to dissipate.
Remember, Even crazy looking problems are sometimes real and all problems seem to
be simple only when we find the solution with a cool thinking.
Don't just say its "IMPOSSIBLE" without putting a sincere effort...
Observe the word "IMPOSSIBLE" carefully... Looking closer you will see, "I'M
POSSIBLE"... What really matters is your attitude and your perception.
Customer-Care Executive.
A complaint was received by the Pontiac Division of General Motors "This is the second
time I have written to you, and I don't blame you for not answering me,
because I sounded crazy, but it is a fact that we have a tradition in our family of Ice-
Cream for dessert after dinner each night.
But the kind of ice cream varies so, every night, after we’ve eaten the whole family
votes on which kind of ice cream we should have and I drive down to the store to get it.
It's also a fact that I recently purchased a new Pontiac and since then my trips to the
store have created a problem.
You see, every time I buy a vanilla ice-cream, when I start back from the store my car
won't start. If I get any other kind of ice cream, the car starts just fine. I want you to
know I'm serious about this! ; question, no matter how silly it sounds "What is there
about a Pontiac that makes it not start when I get vanilla ice cream, and easy to start
whenever I get any other kind?"
The Pontiac President was understandably skeptical about the letter, but sent an
Engineer to check it out anyway. The latter was surprised to be greeted by a
successful, obviously well educated man in a fine neighborhood. He had arranged to
meet the man just after dinner time, so the two hopped into the car and drove to the ice
cream store. It was vanilla ice cream that night and, sure enough, after they came
back to the car, it wouldn't start.
The Engineer returned for three more nights. The first night, they got chocolate. The
car started. The second night, he got strawberry. The car started. The third night he
ordered vanilla. The car failed to start.
Now the Engineer, being a logical man, refused to believe that this man's car was
allergic to vanilla ice cream. He arranged, therefore, to continue his visits for as long
as it took to solve the problem.
And toward this end he began to take notes he jotted down all sorts of data time of day,
type of gas uses, time to drive back and forth etc. In a short time, he had a clue the man
took less time to buy vanilla than any other flavor. Why? The answer was in the layout
of the store. Vanilla, being the most popular flavor, was in a separate case at the front
of the store for quick pickup.
All the other flavors were kept in the back of the store at a different counter where it
took considerably longer to check out the flavor. Now, the question for the Engineer
was why the car wouldn't start when it took less time. Once time became problem -
not the vanilla ice cream Eureka!!!!
The engineer quickly came up with the answer”vapour lock". It was happening every
night; but the extra time taken to get the other flavors allowed the engine to cool down
sufficiently to start. When the man got vanilla, the engine was still too hot for
the vapour lock to dissipate.
Remember, Even crazy looking problems are sometimes real and all problems seem to
be simple only when we find the solution with a cool thinking.
Don't just say its "IMPOSSIBLE" without putting a sincere effort...
Observe the word "IMPOSSIBLE" carefully... Looking closer you will see, "I'M
POSSIBLE"... What really matters is your attitude and your perception.
Labels:
All,
Personal Improvement,
Story
Location: Madurai
Madurai, Tamil Nadu, India
Sunday, 18 August 2013
The 90/10 Principle...
Discover the 90/10 Principle. It will change your life (at least the way you react to
situations). What is this principle?
10% of life is made up of what happens to you. 90% of life is decided by how you react.
What does this mean? We really have no control over 10% of what happens to us. We
cannot stop the car from breaking down. The plane will be late arriving, which throws
our whole schedule off. A driver may cut us off in traffic. We have no control over this
10%. The other 90% is different. You determine the other 90%.]
How? By your reaction. You cannot control a red light, but you can control your
reaction. Don't let people fool you; YOU can control how you react.
Let's use an example.
You are eating breakfast with your family. Your daughter knocks over a cup of coffee
onto your business shirt. You have no control over what just what happened. What
happens when the next will be determined by how you react.
You curse. You harshly scold your daughter for knocking the cup over.
She breaks down in tears. After scolding her, you turn to your spouse and criticize her
for placing the cup too close to the edge of the table. A short verbal battle follows. You
storm upstairs and change your shirt. Back downstairs, you find your daughter has
been too busy crying to finish breakfast and get ready for school. She misses the bus.
Your spouse must leave immediately for work.
You rush to the car and drive your daughter to school. Because you are late, you drive
40 miles an hour in a 30 mph speed limit. After a 15-minute delay and throwing $60
traffic fine away, you arrive at school. Your daughter runs into the building without
saying goodbye. After arriving at the office 20 minutes late, you find you forgot your
briefcase. Your day has started terrible. As it continues, it seems to get worse and
worse. You look forward to coming home, When you arrive home, you find small
wedge in your relationship with your spouse and daughter.
Why? Because of how you reacted in the morning.
Why did you have a bad day?
A) Did the coffee cause it?B) Did your daughter cause it?
C) Did the policeman cause it?
D) Did you cause it?
The answer is “D".
A) Did the coffee cause it?B) Did your daughter cause it?
C) Did the policeman cause it?
D) Did you cause it?
The answer is “D".
You had no control over what happened with the
coffee. How you reacted in those 5
seconds is what caused your bad day. Here is what could have and should have
happened. Coffee splashes over you. Your daughter is about to cry. You gently say,
"its ok honey, you just need, to be more careful next time". Grabbing a towel you
rush upstairs. After grabbing a new shirt and your briefcase, you come back down
in time to look through the window and see your child getting on the bus. She turns
and waves. You arrive 5 minutes early and cheerfully greet the staff. Your boss
comments on how good the day you are having.
Notice the difference?
seconds is what caused your bad day. Here is what could have and should have
happened. Coffee splashes over you. Your daughter is about to cry. You gently say,
"its ok honey, you just need, to be more careful next time". Grabbing a towel you
rush upstairs. After grabbing a new shirt and your briefcase, you come back down
in time to look through the window and see your child getting on the bus. She turns
and waves. You arrive 5 minutes early and cheerfully greet the staff. Your boss
comments on how good the day you are having.
Notice the difference?
Two different scenarios. Both started the same.
Both ended different.
Why? Because of how you REACTED.
You really do not have any control over 10% of what happens. The other 90% was
determined by your reaction.
Here are some ways to apply the 90/10 principle.
If someone says something negative about you, don't be a sponge.
Let the attack roll off like water on glass. You don't have to let the negative
comment affect you! React properly and it will not ruin your day. A wrong reaction
could result in losing a friend, being fired, getting stressed out etc.
How do you react if someone cuts you off in traffic?
Do you lose your temper?
Pound on the steering wheel? A friend of mine had the steering wheel fall off)
Do you curse?
Does your blood pressure skyrocket?
Do you try and bump them?
WHO CARES if you arrive ten seconds later at work? Why let the cars ruin your drive?
Remember the 90/10 principle, and do not worry about it.
You are told you lost your job. Why lose sleep and get irritated? It will work out. Use
your worrying energy and time into finding another job.
The plane is late; it is going to mangle your schedule for the day. Why take out your
frustration on the flight attendant? She has no control over what is going on. Use your
time to study, get to know the other passenger.
Why get stressed out? It will just make things worse. Now you know the 90-10
principle. Apply it and you will be amazed at the results. You will lose nothing if you
try it.
Why? Because of how you REACTED.
You really do not have any control over 10% of what happens. The other 90% was
determined by your reaction.
Here are some ways to apply the 90/10 principle.
If someone says something negative about you, don't be a sponge.
Let the attack roll off like water on glass. You don't have to let the negative
comment affect you! React properly and it will not ruin your day. A wrong reaction
could result in losing a friend, being fired, getting stressed out etc.
How do you react if someone cuts you off in traffic?
Do you lose your temper?
Pound on the steering wheel? A friend of mine had the steering wheel fall off)
Do you curse?
Does your blood pressure skyrocket?
Do you try and bump them?
WHO CARES if you arrive ten seconds later at work? Why let the cars ruin your drive?
Remember the 90/10 principle, and do not worry about it.
You are told you lost your job. Why lose sleep and get irritated? It will work out. Use
your worrying energy and time into finding another job.
The plane is late; it is going to mangle your schedule for the day. Why take out your
frustration on the flight attendant? She has no control over what is going on. Use your
time to study, get to know the other passenger.
Why get stressed out? It will just make things worse. Now you know the 90-10
principle. Apply it and you will be amazed at the results. You will lose nothing if you
try it.
The 90-10 principle is incredible. Very few know
and apply this principle. The result?
Millions of people are suffering from undeserved stress, trials, problems and
heartache.
Millions of people are suffering from undeserved stress, trials, problems and
heartache.
We all must understand and apply the 90/10
principle.
It CAN change your life***!!!!!!
It CAN change your life***!!!!!!
Subscribe to:
Posts (Atom)